Privacy Policy
At PylonChat, we respect your privacy and are committed to protecting your personal data.
Last updated: January 18, 2026
Summary
- We only collect data necessary to provide our services
- We do not sell or share your data with third parties
- Your data is protected with industry-standard security measures
- You can access, correct, or delete your data at any time
Information We Collect
When using our services, we may collect the following information:
- Name, email address, and contact information
- Account and profile information
- Usage data and interaction logs
- Device and browser information
How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our services
- To manage and support your account
- To send important updates and notifications
- For security and fraud prevention
Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- When we have your explicit consent
- When required by law
- With our service providers (under confidentiality agreements)
- In case of company merger or acquisition
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. Cookies help us remember your preferences and analyze site usage. You can control cookies through your browser settings.
Data Security
We use industry-standard security measures including SSL encryption, secure data centers, and regular security audits to protect your data. However, no data transmission over the internet is 100% secure.
Third-Party Services
Our platform may use third-party services such as Google OAuth, Stripe payment processing, and analytics tools. These services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your personal data as long as your account is active or as needed to provide our services. When you delete your account, your data will be deleted within 30 days, subject to legal requirements.
Contact Us
If you have questions about our privacy policy or want to exercise your data rights, please contact us.