Your participants' data never leaves Australia
Hosted on sovereign infrastructure in Sydney. Fully compliant with the Privacy Act 1988 and Australian Privacy Principles. No offshore processing β ever.
Our Data Sovereignty Commitment
We go beyond minimum requirements to ensure your data is protected at every level.
Sydney, Australia
All data is stored exclusively in Tier IV data centres located in Sydney, NSW. Region: ap-southeast-2.
Privacy Act 1988
Full compliance with all 13 Australian Privacy Principles (APPs). Regular third-party audits ensure ongoing adherence.
AES-256 Encryption
End-to-end encryption with AES-256 at rest and TLS 1.3 in transit. Healthcare-grade infrastructure exceeding NDIS requirements.
No Offshore Processing
Zero data transfer outside Australian borders. All AI processing, storage, and backups happen within sovereign Australian infrastructure.
SOC 2 Type II Ready
Infrastructure designed to meet SOC 2 Type II standards with continuous monitoring, access controls, and audit logging.
CALD Data Handling
Multilingual conversations are processed and stored in compliance with both Australian and international data protection standards.
Trust PylonChat With Your Most Sensitive Data
Join NDIS providers across Australia who trust PylonChat for compliant, sovereign data handling.